Strategic Account Director | Strategic Growth (Seattle/Redmond Preferred)

Echez Group; Seattle (WA); À distance; USD 120 000 - 145 000; Plein temps

Résumé du poste

Echez Group seeks a Strategic Account Director to own strategic and enterprise relationships, driving growth across multiple business units and geographies. The role demands senior-level engagement, identifying whitespace, and turning relationships into measurable revenue with a focus on long-term partnerships.

The position involves protecting existing revenue while expanding opportunities in Brand Protection, Partner Management, and AI-enabled services, with a remote-first model and

Qualifications

• 10–15+ years in enterprise technology, consulting, or related environments.
• Proven success managing multimillion-dollar enterprise accounts.
• Track record of expansion revenue via upselling, cross-selling, renewals, and development.
• Ability to navigate complex enterprise orgs and engage senior stakeholders.
• Experience with complex contracting, renewals, SOWs, and multi-year negotiations.
• Strong commercial/financial acumen across pricing, margins, forecasting, pipeline, and planning.
• Microsoft ecosystem experience and network strongly preferred.
• Executive presence and effective communication with senior stakeholders.
• Entrepreneurial, hands-on mindset, able to operate independently.

Responsabilités

• Develop and execute strategic account plans focused on revenue growth, profitability, retention, and expansion.
• Build relationships with senior executives, decision-makers, procurement, influencers, and business leaders.
• Map complex customer organizations, identify decision structures, budget cycles, priorities, and growth opportunities.
• Identify and pursue expansion opportunities across Brand Protection, Partner Management, Demand Generation, AI-enabled services.
• Lead renewals, expansions, change orders, and new SOW opportunities with cross-functional teams.
• Own commercial strategy, pricing, and negotiations while protecting gross-margin objectives.
• Maintain account intelligence on organizational changes, competitive activity, procurement initiatives, RFPs, and technology priorities.
• Build and maintain a strong expansion pipeline with accurate forecasts.
• Partner with Echez leadership on executive-to-executive engagement and strategic development.

Connaissances

Enterprise account management

Executive relationship building

Strategic sales

Contract negotiations

Pricing & forecasting

Description du poste

Strategic Account Director | Strategic Growth (Seattle/Redmond Preferred)

• Salary Base $120K–$145K + $80K–$105K variable; recommended OTE $210K–$240K
• Remote Job

Job Description

This is a remote position.

At Echez, we connect exceptional talent and technology-enabled capabilities with global organizations driving innovation, growth, and business transformation.

We are looking for a Strategic Account Director | Strategic Growth (Seattle/Redmond Preferred) to take ownership of our most important enterprise customer relationships and help drive the next stage of commercial growth.

This is a senior, high-impact role for someone who understands how complex enterprise organizations buy, how executive relationships are built, and how strategic accounts are expanded over time.

The Opportunity

As Strategic Account Director, you will own the strategic and commercial relationship with key enterprise customers.

You will be responsible for protecting existing revenue while identifying, developing, and closing new opportunities across business units, geographies, and Echez's technology-enabled service offerings.

This is not a day-to-day account coordination role. We are looking for someone who can operate at the executive level, build trusted relationships, identify whitespace opportunities, navigate complex organizations, and turn strategic relationships into measurable revenue growth.

Requirements

What We're Looking For

• 10–15+ years of experience in enterprise technology, consulting, professional services, managed services, BPO/KPO, or related environments.
  
• Proven success managing and growing multimillion-dollar enterprise accounts .
  
• A demonstrated track record of generating expansion revenue through upselling, cross-selling, renewals, and strategic account development.
  
• Strong experience navigating complex enterprise organizations and engaging senior business and procurement stakeholders.
  
• Experience with complex contracting, renewals, SOWs, and multi-year commercial negotiations.
  
• Strong commercial and financial acumen across pricing, margins, forecasting, pipeline management, and account planning.
  
• Microsoft ecosystem experience and an established Microsoft network are strongly preferred.
  
• Executive presence, strong communication skills, and the ability to build credibility with senior stakeholders.
  
• Entrepreneurial and hands‑on mindset, with the ability to operate independently in a lean, growing organization.
  

What You'll Do

• Develop and execute strategic account plans focused on revenue growth, profitability, retention, and expansion.
  
• Build relationships with senior executives, decision‑makers, procurement stakeholders, influencers, and business‑unit leaders.
  
• Map complex customer organizations and identify decision‑making structures, budget cycles, strategic priorities, and growth opportunities.
  
• Identify and pursue expansion opportunities across Brand Protection, Partner Management, Demand Generation, AI‑enabled services , and other relevant capabilities.
  
• Lead renewals, expansions, change orders, and new SOW opportunities in partnership with Solutions, Finance, Technology, and Operations.
  
• Own commercial strategy, pricing, and negotiations while protecting agreed gross‑margin objectives.
  
• Maintain strong account intelligence around organizational changes, competitive activity, procurement initiatives, RFPs, and emerging technology priorities.
  
• Build and maintain a strong expansion pipeline and provide accurate forecasts and opportunity plans.
  
• Partner directly with Echez leadership on executive-to-executive engagement and strategic customer development.
  

What Success Looks Like

In this role, you will be expected to:

• Grow strategic account revenue.
  
• Protect and expand strategically important business.
  
• Build a strong pipeline of qualified expansion opportunities.
  
• Create and close new commercial opportunities.
  
• Expand relationships across business units and decision‑makers.
  
• Protect and improve account profitability.
  
• Turn executive relationships into sustainable business growth.
  

Engagement: Independent Contractor
Location: US Remote | Seattle / Redmond preferred

Why Join Echez?

This is an opportunity to have direct commercial ownership and high visibility with leadership while helping shape the future of Echez's enterprise growth strategy.

You will have the autonomy to develop account strategies, build executive relationships, identify new opportunities, and work closely with leadership and cross‑functional teams to turn those opportunities into business results.

If you are an experienced enterprise sales or strategic account leader who knows how to protect revenue, open doors, create opportunities, and grow complex accounts , we'd like to hear from you.