Senior Account Director, Digital Growth & Strategy

Publicis Groupe; Houston, Northern (TX, KY); Hybrid; USD 97,000 - 133,000; Full time

Benefits offered by this job

Paid Family Care

Tuition Assistance

Flexible working arrangements

Work Your World program

Job summary

Razorfish in the United States is seeking an Account Director who will lead client relationships, drive strategic initiatives, and fuel business growth across complex, multi‑channel programs.

The ideal candidate has 7+ years in account management at fast‑paced digital agencies, superior communication, and proven ability to navigate large organizations, balance budgets, and mentor teams.

Qualifications

• 7+ years of professional experience in an account management, client services, or integrated marketing role within a fast-paced digital, media, or advertising agency.

Responsibilities

• Serve as the primary point of contact for clients on assigned business, seeking to become a trusted advisor and foster strong, long‑lasting relationships.
• Lead prioritization of weekly and daily Account Team activities, including hands-on day‑to‑day account leadership with the team; balancing agency and client needs, business objectives, team capacity, risk and meeting high expectations for the agency’s output.
• Develop a deep understanding of client goals, business objectives, competitive landscape, and industry dynamics to provide strategic counsel and drive measurable business outcomes.
• Work with cross‑disciplinary teams and agency partners to ensure seamless execution of campaigns and drive integration across multiple channels.
• Regularly communicate progress, insights, and recommendations to clients and key stakeholders.
• Anticipate and support risk assessments independently. Work in close partnership with discipline leads to identify and mitigate potential risks to the health and stability of the business, that protect both client value and agency profitability.
• Lead kickoff through wrap‑up meetings with broader agency and partner stakeholders and ensure the success of projects and engagements meet client expectations and deliver measurable results.
• Effectively manage complex stakeholder groups and drive alignment across internal and external teams within large, matrixed organizations.
• Track and report on account financials, ensuring profitability, operational efficiency and client satisfaction.
• Proactively expand relationships within current clients and identify opportunities for organic and broader business development opportunities.
• Support annual account planning processes and provide regular business updates independently and proactively.
• Support creation and management of SOWs and associated contract fulfillment requirements, approvals, change orders, recognize scope creep early, and follow‑up actions independently and proactively.
• Mentor and support junior team members while delegating effectively, providing clear feedback, and fostering a collaborative, solutions‑oriented team environment.

Skills

Account leadership

Client relationships

Integrated marketing

Cross-functional leadership

Financial acumen

Strategic counsel

Job description

Razorfish in the United States is seeking an Account Director who will lead client relationships, drive strategic initiatives, and fuel business growth across complex, multi‑channel programs.

The ideal candidate has 7+ years in account management at fast‑paced digital agencies, superior communication, and proven ability to navigate large organizations, balance budgets, and mentor teams.