Strategic Academic Programs Lead

Tulane group

New Orleans (LA)

On-site

USD 55,000 - 75,000

Full time

3 days ago

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Job summary

Tulane University in New Orleans seeks a Program Administrator III to manage an assigned portfolio of academic programs, including the Disaster Resilience Leadership Academy and an undergraduate Social Work minor. You will be the primary information resource for directors, faculty, staff and students and provide essential administrative and technical support.

The role requires strong organization, communication and problem-solving skills, comfort with confidential student data under FERPA and

Qualifications

Bachelor’s Degree is required.
Five years of related experience or equivalent work experience.
Experience supporting academic programs in higher education is preferred.

Responsibilities

Work independently when needed but accept feedback.
Prioritize competing tasks to meet deadlines in a matrixed organization.
Manage a large volume of email with strong organization skills.
Communicate effectively with a diverse faculty, student body, and community.
Provide excellent customer service and work well in a team.
Proficient in word processing and spreadsheet software.
Demonstrate problem-solving and program-level decision-making for academic programs.
Maintain confidentiality and adhere to HIPAA and FERPA when handling student information.
Availability for occasional evening and weekend events and travel.