Program Manager, Student Transitions

tulanectsi; New Orleans (LA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Program Administrator II at Tulane University will lead development of comprehensive services for Spring Scholar and transfer student cohorts, serving as the primary contact during the first year. Responsibilities include coordinating events, onboarding communications, and collaboration across faculty and staff.

A Bachelor's degree with 2 years related experience (or a high school diploma with 5 years) is required, with preference for graduate study in higher education.

Qualifications

• Bachelor’s degree and 2 year of directly related work experience.
• OR High school diploma or equivalent and 5 years of directly related work experience.
• Master’s Degree in higher education administration, college student development, or related field.
• Demonstrated experience with initiatives supporting the successful transition of new students.
• Demonstrated commitment to building programs and services with diverse student groups in mind.
• Proven student-centered and customer-service-oriented professionalism; and
• Experience developing and implementing assessment and evaluation to achieve continuous programmatic improvements.

Responsibilities

• Ability to manage projects and plan successful events in line with an overall mission towards student success;
• Understanding of, and commitment to, assisting students in their transition to college;
• Knowledge of effective strategies for programmatic assessment;
• Ability to foster a collaborative environment across organizational lines with a variety of constituents; and
• Excellent written and oral communication skills, including the ability to present information to a variety of audiences
• Working knowledge of standard applications (Word, Excel, Access).

Skills

Project management

Communication

Assessment design

Collaboration

Education

Bachelor's degree

2 years related experience

Tools

Word

Excel

Access

Job description

The Program Administrator II is integral to a team that provides communication, programming, and services that encourage the successful transition of first-year students to Tulane University. Specifically, the Program Administrator II will provide leadership in the development of comprehensive services for the Spring Scholar and transfer student cohorts. This position serves as the primary point of contact for all incoming Spring Scholars during their first year, building a robust set of programs and supporting small-group faculty interactions. This position also supports Transfer students with onboarding and transition communications prior to arrival on campus and through their first semester at Tulane.

Responsibilities

• Ability to manage projects and plan successful events in line with an overall mission towards student success;
• Understanding of, and commitment to, assisting students in their transition to college;
• Knowledge of effective strategies for programmatic assessment;
• Ability to foster a collaborative environment across organizational lines with a variety of constituents; and
• Excellent written and oral communication skills, including the ability to present information to a variety of audiences
• Working knowledge of standard applications (Word, Excel, Access).

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree and 2 year of directly related work experience;

OR

• High school diploma or equivalent and 5 years of directly related work experience.

PREFERRED QUALIFICATIONS:

• Master’s Degree in higher education administration, college student development, or related field;
• Demonstrated experience with initiatives supporting the successful transition of new students;
• Demonstrated commitment to building programs and services with diverse student groups in mind;
• Proven student-centered and customer-service-oriented professionalism; and
• Experience developing and implementing assessment and evaluation to achieve continuous programmatic improvements.

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .