Store Team Member

Academy Sports + Outdoors; Springfield (MO); On-site; USD 25,000 - 40,000; Part time

Job summary

Ein etabliertes Unternehmen sucht engagierte Store Team Members, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser Rolle sind Sie entscheidend für den Kundenservice und helfen dabei, die Zufriedenheit der Kunden zu steigern. Sie werden Teil eines dynamischen Teams, das sich für die Erreichung von Verkaufszielen und die Förderung einer positiven Einkaufserfahrung einsetzt. Wenn Sie eine Vorliebe für Outdoor-Aktivitäten haben und gerne in einem teamorientierten Umfeld arbeiten, ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten einzubringen und zu wachsen.

Qualifications

• Vorherige Erfahrung im Kundenservice ist bevorzugt.
• Kenntnisse in der Bedienung von POS-Geräten sind erforderlich.

Responsibilities

• Sicherstellen eines schnellen und freundlichen Kundenservice.
• Helfen Sie den Kunden, sich im Produktangebot zurechtzufinden.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Mathematische Grundkenntnisse

Kenntnisse in der Bestandssoftware

Leidenschaft für Outdoor-Aktivitäten

Situationsbewusstsein

Education

High School Diploma oder GED

Associate oder Bachelor in Kriminologie

Tools

POS-Geräte

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Supporting operations to meet sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, with bilingual skills as a plus.
• Effective problem solving and communication skills.
• Strong organizational skills and attention to detail.
• Ability to read and follow safety and operational documents.
• Proficiency with basic math and understanding instructions.
• Operate POS equipment, symbol, and telephone (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing (Cashier only).
• Passion for outdoor hobbies and skills (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency procedures.
• Strong situational awareness skills.

Responsibilities:

Refer to the full job description for detailed responsibilities.

Physical Requirements & Attendance:

• Flexible working hours including nights, weekends, and holidays.
• Ability to hear and see adequately to perform duties.
• Adherence to work hours, policies, and professional conduct.
• Frequent walking, reaching, talking; occasional sitting, climbing, balancing, stooping, kneeling, crouching, pushing, and pulling.
• Ability to lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Constant standing, handling, and repetitive motions.
• Visual abilities including close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.