Store Team Member

Academy Sports + Outdoors; Smyrna (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at a forward-thinking company that values hard work and growth. As a Store Team Member, you'll play a vital role in delivering exceptional customer service and enhancing the shopping experience. Whether you're helping customers find the right gear or ensuring store operations run smoothly, your contributions will directly impact customer satisfaction and store success. This part-time position offers flexible scheduling and the chance to work in a fun, engaging environment that celebrates outdoor sports and activities. If you're passionate about sports and enjoy working with people, this opportunity is perfect for you!

Qualifications

• Preferred high school diploma or GED.
• Experience in customer service and retail is a plus.

Responsibilities

• Provide friendly and efficient customer service.
• Assist customers in navigating product choices and inquiries.

Skills

Customer Service Orientation

Problem-Solving Skills

Communication Skills

Organizational Skills

Attention to Detail

Bilingual Skills

Basic Math Proficiency

Knowledge of Emergency Procedures

Situational Awareness

Education

High School Diploma or GED

Associate's or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Basic Hand Tools

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the variety of choices Academy offers, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• Supporting people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect and build rapport with customers, including bilingual skills a plus.
• Effective problem-solving and communication skills.
• Ability to manage multiple tasks with organizational skills and attention to detail.
• Ability to read and follow safety rules, instructions, and manuals.
• Proficiency with basic math and applying instructions.
• Operate and train others on POS equipment, symbol, and telephone (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order systems (Cashier Only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast Only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member Only).
• Proficient with basic hand tools and equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency procedures.
• Strong situational awareness and observation skills.

Responsibilities:

See detailed job description for more information.

Physical Requirements & Attendance:

• Work flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform job duties.
• Follow company policies, hours, and rules.
• Frequently walk, reach, and talk; occasionally sit, climb, balance, stoop, kneel, crouch, push, and pull.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and use hands and fingers repeatedly.
• Visual abilities include close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.