Store Team Member

Academy Sports + Outdoors; Mount Juliet (TN); On-site; USD 25,000 - 40,000; Part time

Job summary

Ein etabliertes Unternehmen sucht engagierte Teammitglieder, die leidenschaftlich an Sport und Outdoor-Aktivitäten interessiert sind. In dieser spannenden Rolle sind Sie für den Kundenservice und die Unterstützung der Kunden bei der Auswahl aus einer Vielzahl von Produkten verantwortlich. Sie tragen zur Kundenzufriedenheit und zum Erfolg des Unternehmens bei. Flexible Arbeitszeiten und ein dynamisches Team erwarten Sie in einem Umfeld, das Wert auf harte Arbeit und persönliches Wachstum legt. Wenn Sie eine Leidenschaft für den Einzelhandel und die Natur haben, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung im Kundenservice und im Umgang mit POS-Systemen.
• Kenntnisse über Outdoor-Aktivitäten und Hobbys sind von Vorteil.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservice.
• Hilfe bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisation und Detailgenauigkeit

Mathematikkenntnisse

Kenntnisse über Outdoor-Hobbys

Bilingualität

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz

Tools

POS-Systeme

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• Support of people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, including bilingual skills a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organization and attention to detail.
• Ability to read and follow safety rules, instructions, and manuals.
• Proficiency with basic math and applying instructions.
• Operate POS equipment, symbol, and telephone (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing (Cashier Only).
• Passionate and knowledgeable about outdoor hobbies (Outdoor Enthusiast Only).
• Meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member Only).
• Must qualify for FOID card (Illinois only, Fishing and Hunting Sales Team Member Only).
• Proficiency with hand tools and cleaning equipment.
• Provide prompt, friendly service.
• Knowledge of emergency procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance:

• Flexible work schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Walking, reaching, talking frequently; sitting, climbing, stooping occasionally.
• Lifting up to 10 pounds constantly, up to 60 pounds occasionally.
• Standing, handling, and repetitive motions regularly.
• Visual abilities including close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or other protected categories.