Store Team Member

Academy Sports + Outdoors; Norman (OK); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht leidenschaftliche Teammitglieder, die eine positive Kundeninteraktion schätzen und sich für Sport und Outdoor-Aktivitäten begeistern. In dieser Rolle sind Sie entscheidend für die Kundenzufriedenheit und tragen zur Rentabilität des Geschäfts bei. Sie werden die Möglichkeit haben, in einem dynamischen Umfeld zu arbeiten, in dem Teamarbeit und Engagement geschätzt werden. Wenn Sie die Fähigkeit haben, mit Kunden zu kommunizieren und eine Leidenschaft für Outdoor-Aktivitäten mitbringen, könnte dies die perfekte Gelegenheit für Sie sein, Ihre Karriere im Einzelhandel zu starten oder fortzusetzen.

Qualifications

• Hervorragende Kundenservice-Orientierung und Kommunikationsfähigkeiten.
• Kenntnisse in der Bedienung von POS-Geräten und Bestandssoftware.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservices.
• Unterstützung der Kunden bei der Navigation durch das Produktsortiment.

Skills

Kundenservice-Orientierung

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Bilingual Skills

Kenntnis von POS-Systemen

Kenntnis von Bestandssoftware

Kenntnis von Notfallverfahren

Situationsbewusstsein

Education

High School Diploma oder GED

Associates oder Bachelor's in Criminal Justice

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• Support of people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect with customers, build rapport, and engage with community through sports and outdoor pursuits; bilingual skills a plus.
• Effective problem solving and communication skills.
• Ability to manage multiple tasks with organizational skills and attention to detail.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency in basic math and understanding instructions.
• Operate and train others on POS equipment, symbol, and telephone (Cashier Only).
• Ability to write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing systems (Cashier Only).
• Passionate about outdoor hobbies and skills, such as fishing, hunting, and camping (Outdoor Enthusiast Only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member Only).
• Must qualify for and maintain FOID card (Illinois only, Fishing and Hunting Sales Team Member Only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to full job descriptions linked above for detailed responsibilities.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Acceptable hearing and vision levels.
• Adherence to work hours, policies, and rules.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull, lift (up to 60 pounds), and perform repetitive motions.
• Specific vision abilities required include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.