Store Team Member

Academy Sports + Outdoors; Edmond (OK); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht engagierte Teammitglieder, die stolz darauf sind, erstklassigen Kundenservice zu bieten. Diese Positionen sind entscheidend für die Kundenzufriedenheit und die Rentabilität des Geschäfts. Sie werden Teil eines dynamischen Teams, das sich für die Förderung von Sport und Outdoor-Aktivitäten einsetzt. Mit flexiblen Arbeitszeiten und der Möglichkeit, in einem freundlichen und unterstützenden Umfeld zu arbeiten, ist dies eine großartige Gelegenheit für Menschen, die eine Leidenschaft für die Natur und den Kundenservice haben. Wenn Sie gerne mit Menschen arbeiten und Outdoor-Aktivitäten lieben, könnte dies die perfekte Rolle für Sie sein.

Qualifications

• Erfahrung im Kundenservice und Umgang mit POS-Systemen ist bevorzugt.
• Kenntnisse in Outdoor-Aktivitäten wie Angeln und Jagen sind von Vorteil.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservices.
• Hilfe bei der Navigation durch das Produktangebot und Unterstützung der Kunden.

Skills

Kundenservice

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Bilingualität

Kenntnisse über Outdoor-Aktivitäten

Grundkenntnisse in Mathematik

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz

Tools

POS-Systeme

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experience:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, with bilingual skills as a plus.
• Effective problem-solving and communication skills.
• Ability to handle multiple tasks with organizational skills and attention to detail.
• Ability to read and follow safety rules, instructions, and manuals.
• Proficiency in basic math and understanding instructions.
• Operate POS equipment and coach others (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing (Cashier only).
• Passionate about outdoor hobbies and skills like fishing, hunting, shooting, camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly service to customers and team members.
• Knowledge of emergency procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Refer to the full job description for detailed responsibilities.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, and holidays.
• Ability to hear and see adequately to perform duties.
• Adherence to work hours, policies, and rules.
• Frequent walking, reaching, talking; occasional sitting, climbing, balancing, stooping, kneeling, crouching, pushing, and pulling.
• Lift up to 10 pounds constantly; up to 60 pounds occasionally.
• Stand, handle, and use fingers repeatedly.
• Vision requirements include close, distance, peripheral, depth, and focus adjustment.

Part-time positions available.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.