Store Team Member

Academy Sports + Outdoors; Oklahoma City (OK); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company that values hard work and commitment! As a Store Team Member, you will play a vital role in delivering exceptional customer service and ensuring customer satisfaction. This position offers the chance to work in a dynamic environment where your passion for sports and the outdoors can shine. With opportunities for growth and development, you'll be part of a team dedicated to making it easier for everyone to enjoy sports and outdoor activities. If you are enthusiastic about helping customers and thrive in a team-oriented setting, this role is perfect for you!

Qualifications

• High school diploma or GED preferred.
• Previous related work experience preferred.

Responsibilities

• Ensure fast and friendly customer service.
• Assist customers in navigating product range.

Skills

Customer Service Skills

Problem Solving

Communication Skills

Organizational Skills

Basic Math Proficiency

Outdoor Hobbies Knowledge

Bilingual Abilities

Safety Rules Interpretation

Situational Awareness

Education

High School Diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Basic Hand Tools

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Experience supporting people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, including bilingual abilities a plus.
• Effective problem solving and communication skills.
• Strong organizational skills and attention to detail.
• Ability to interpret safety rules, operation instructions, plan-o-grams, and manuals.
• Proficiency in basic math and understanding written and oral instructions.
• Operate POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passion for outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Must qualify for FOID card (Illinois only, Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to the full job description for details.

Physical Requirements & Attendance:

• Ability to work flexible schedules, including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Frequently walk, reach, and talk; occasionally sit, climb, stoop, kneel, crouch, push, and pull.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and use fingers repetitively.
• Specific vision abilities required include close, distance, peripheral, depth perception, and focus adjustment.

Part-time

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.