Store Team Member

Academy Sports + Outdoors; Clarksville (TN); On-site; USD 25,000 - 45,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Teammitglieder, die leidenschaftlich für Sport und Outdoor-Aktivitäten sind. In dieser spannenden Rolle unterstützen Sie Kunden, navigieren durch ein breites Produktsortiment und tragen zur Kundenzufriedenheit bei. Sie werden Teil eines dynamischen Teams, das Wert auf Wachstum, Engagement und eine positive Arbeitsumgebung legt. Wenn Sie gerne im Kundenservice arbeiten und Outdoor-Aktivitäten lieben, ist dies die perfekte Gelegenheit für Sie, um Ihre Fähigkeiten in einem unterstützenden Umfeld weiterzuentwickeln.

Qualifications

• Erfahrung im Kundenservice und im Umgang mit POS-Systemen.
• Kenntnisse in Outdoor-Aktivitäten wie Angeln und Jagen sind von Vorteil.

Responsibilities

• Sicherstellung eines hervorragenden Kundenservice und Unterstützung bei Verkaufszielen.
• Bedienung von POS-Geräten und Unterstützung bei Inventarprozessen.

Skills

Kundenservice-Orientierung

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Kenntnisse in Inventarsoftware

Kenntnisse in Notfallverfahren

Fähigkeit, POS-Geräte zu bedienen

Interesse an Outdoor-Aktivitäten

Education

High School Diplom oder GED

Associate oder Bachelor in Strafjustiz

Tools

POS-Systeme

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with strong organizational skills and attention to detail.
• Ability to read, interpret, and follow safety rules, instructions, and manuals.
• Proficiency with basic math and understanding written, oral, or diagrammatic instructions.
• Operate and train others on POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card (Illinois only) (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Please see the detailed job description for more information.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, and holidays.
• Normal hearing and vision to perform job duties.
• Adherence to work hours, policies, and rules.
• Frequent walking, reaching, and talking; occasional sitting, climbing, bending, kneeling, crouching, pushing, and pulling.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and use fingers repeatedly.
• Visual abilities include close, distance, peripheral, and depth perception.

Part-time positions available.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.