Store Team Member

Academy Sports + Outdoors; Louisville (KY); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company that values hard work and growth! As a vital part of the team, you'll provide exceptional customer service, assisting customers with their needs and ensuring a positive shopping experience. This role offers a chance to engage with outdoor enthusiasts and contribute to a thriving environment. Flexible scheduling and a supportive atmosphere make it a great opportunity for those looking to grow in the retail space. If you have a passion for sports and the outdoors, this is the perfect fit for you!

Qualifications

• High school diploma or GED preferred.
• Previous related work experience preferred.

Responsibilities

• Ensure fast, friendly customer service.
• Guide customers through choices and enhance satisfaction.

Skills

Customer Service Skills

Problem-Solving Skills

Communication Skills

Organizational Skills

Bilingual Skills

Basic Math Proficiency

Knowledge of Outdoor Hobbies

Situational Awareness

Education

High School Diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, guiding customers through the choices Academy offers, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred. (Cashier Only)
• Supporting operations to meet sales targets. (Cashier Only)
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred. (Outdoor Enthusiast Only)
• CPR and First Responder certification is a plus. (Asset Protection Team Member Only)
• Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only)

Skills:

• Excellent customer service skills.
• Ability to connect and engage with customers, with bilingual skills a plus.
• Effective problem-solving and communication skills.
• Organizational skills and attention to detail.
• Ability to interpret safety and operational documents.
• Proficiency in basic math and following instructions.
• Operate POS and related equipment. (Cashier Only)
• Write reports and correspondence. (Cashier Only)
• Knowledge of inventory software and order systems. (Cashier Only)
• Passion and knowledge of outdoor hobbies. (Outdoor Enthusiast Only)
• Meet legal requirements for firearm sales. (Fishing and Hunting Sales Team Member Only)
• Proficiency with basic hand tools and cleaning equipment.
• Provide friendly customer service.
• Knowledge of emergency procedures.
• Strong situational awareness.

Responsibilities:

Refer to full job descriptions for details.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision.
• Adherence to work hours, policies, and rules.
• Walking, reaching, talking regularly; sitting, climbing, stooping occasionally.
• Lifting up to 10 pounds constantly, up to 60 pounds occasionally.
• Standing, handling, and repetitive motions constantly.
• Visual abilities including close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any protected category.