Store Team Member

Academy Sports + Outdoors; Dothan (AL); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein etabliertes Unternehmen sucht engagierte Store Team Members, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser Rolle sind Sie für den Kundenservice verantwortlich und helfen den Kunden, sich in einer breiten Produktpalette zurechtzufinden. Sie tragen zu einer positiven Kundenerfahrung bei und unterstützen das Team dabei, Verkaufsziele zu erreichen. Wenn Sie gerne mit Menschen arbeiten und eine Leidenschaft für die Natur haben, ist dies die perfekte Gelegenheit für Sie, in einem dynamischen Umfeld zu wachsen.

Qualifications

• Vorherige Erfahrung im Kundenservice oder Einzelhandel bevorzugt.
• Kenntnisse in der Bedienung von POS-Geräten sind von Vorteil.

Responsibilities

• Sicherstellen eines schnellen und freundlichen Kundenservice.
• Helfen Sie Kunden, sich in der Produktvielfalt zurechtzufinden.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Multitasking

Grundkenntnisse in Mathematik

Kenntnisse in POS-Systemen

Kenntnisse in Bestandssoftware

Fähigkeit zur Kundenbindung

Kenntnisse in Notfallverfahren

Situationsbewusstsein

Education

High School Diplom oder GED

Associates oder Bachelor in Strafjustiz

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and aligning with Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experience:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Supporting operations to meet sales targets (Cashier only).
• 4+ years outdoors hobbies experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, bilingual is a plus.
• Effective problem-solving and communication skills.
• Organizational and multitasking abilities.
• Ability to read and follow safety and operational documents.
• Proficiency with basic math and understanding instructions.
• Operate POS, symbol, and telephone (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software (Cashier only).
• Passionate about outdoor hobbies like fishing, hunting, camping.
• Meet legal requirements for firearm sales (Fishing and Hunting Sales Team Member only).
• Proficient with basic hand tools and cleaning equipment.
• Provide friendly customer service.
• Knowledge of emergency procedures.
• Strong situational awareness.

Responsibilities:

• Refer to full job descriptions linked above for detailed responsibilities.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, and holidays.
• Good hearing and vision.
• Adhere to work hours, policies, and rules.
• Walking, reaching, talking, sitting, climbing, balancing, stooping, kneeling, crouching, pushing, pulling.
• Lift up to 10 pounds constantly, up to 60 pounds occasionally.
• Stand, handle, and use fingers repetitively.
• Vision abilities including close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any protected category.