Store Team Member

Academy Sports + Outdoors; Manhattan (KS); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Store Team Members, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser Rolle sind Sie für die Bereitstellung eines hervorragenden Kundenservices verantwortlich und helfen den Kunden, sich in einem breiten Produktsortiment zurechtzufinden. Sie tragen zur Kundenzufriedenheit und Rentabilität des Geschäfts bei und spielen eine Schlüsselrolle in einem dynamischen Team. Wenn Sie gerne mit Menschen arbeiten und eine Leidenschaft für die Natur haben, dann ist dies die perfekte Gelegenheit für Sie, Teil eines wachsenden Unternehmens zu werden.

Qualifications

• Vorherige Erfahrung im Kundenservice ist von Vorteil.
• Kenntnisse in der Bedienung von POS-Systemen sind erforderlich.

Responsibilities

• Sicherstellung eines freundlichen Kundenservices.
• Unterstützung bei der Erreichung von Verkaufszielen.

Skills

Kundenservice

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Mathematikkenntnisse

Kenntnis von POS-Systemen

Kenntnis von Outdoor-Aktivitäten

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz

Tools

POS-Ausrüstung

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• In-direct support of people and processes to drive operational excellence and meet sales targets (Cashier only).
• 4+ years of personal experience with outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem-solving and communication skills.
• Ability to handle multiple tasks with strong organizational skills and attention to detail.
• Ability to read, interpret, and follow safety rules, instructions, and manuals.
• Proficiency with basic math and understanding instructions in various formats.
• Operate and train others on POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate and knowledgeable about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet federal and state requirements for firearms transactions (Fishing and Hunting Sales Team Member only).
• Must qualify for and maintain FOID card (Illinois only, Fishing and Hunting Sales Team Member only).
• Proficient in using basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service to all.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Refer to detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, and holidays as needed.
• Necessary hearing and vision capabilities.
• Adherence to work hours, policies, and rules.
• Regular walking, reaching, talking, and occasional sitting, climbing, bending, and lifting up to 60 pounds.
• Constant use of hands, wrists, and fingers; specific vision requirements include close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.