Store Team Member

Academy Sports + Outdoors; Kennesaw (GA); On-site; USD 25,000 - 45,000; Part time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht engagierte Teammitglieder, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser Rolle werden Sie Teil eines dynamischen Teams, das sich der Bereitstellung eines hervorragenden Kundenservices verschrieben hat. Sie helfen Kunden, die große Auswahl an Produkten zu erkunden, und tragen zur Verbesserung der Kundenzufriedenheit und der Rentabilität des Unternehmens bei. Wenn Sie gerne in einem lebhaften Umfeld arbeiten und Ihre Fähigkeiten im Kundenservice einsetzen möchten, ist dies die perfekte Gelegenheit für Sie!

Qualifications

• Vorherige Erfahrung im Kundenservice oder Einzelhandel bevorzugt.
• Kenntnisse in der Bedienung von POS-Geräten sind von Vorteil.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservice.
• Unterstützung bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisation und Detailgenauigkeit

Bilingualität

Kenntnis von POS-Systemen

Kenntnis von Bestandssoftware

Leidenschaft für Outdoor-Aktivitäten

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz

Tools

POS-Systeme

Bestandssoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide array of choices Academy offers, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Supporting people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect and engage with customers, with bilingual skills as a plus.
• Effective problem-solving and communication skills.
• Ability to handle multiple tasks with organization and attention to detail.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency with basic math and understanding instructions in various formats.
• Operate and train others on POS equipment, symbol, and telephone (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies and skills such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card in Illinois (Fishing and Hunting Sales Team Member only).
• Proficient with basic tools and equipment.
• Provide prompt, friendly service to customers and team members.
• Knowledge of emergency procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Physical activities including walking, reaching, talking, sitting, climbing, stooping, kneeling, crouching, pushing, pulling, lifting, and handling.
• Specific vision abilities required include close, distance, peripheral, depth perception, and focus adjustment.

Part-time positions available. Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.