Store Team Member

Academy Sports + Outdoors; Douglasville (GA); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to enhancing everyone's outdoor experience! As a Store Team Member, you'll play a vital role in delivering exceptional customer service while helping customers navigate a diverse range of products. This part-time position offers an exciting opportunity to engage with outdoor enthusiasts and contribute to a positive shopping environment. If you have a passion for sports and outdoor activities, this role is perfect for you! Enjoy a flexible work schedule and be part of a team that values hard work and commitment.

Qualifications

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred for Asset Protection.

Responsibilities

• Ensure fast, friendly customer service and assist customers.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Orientation

Effective Problem Solving

Communication Skills

Organizational Skills

Bilingual Skills

Knowledge of Emergency Response Procedures

Passion for Outdoor Hobbies

Situational Awareness

Education

High School Diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier
• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• In-direct support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of personal experience in outdoor hobbies and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with strong organizational skills.
• Ability to read and follow safety rules, operation instructions, plan-o-grams, and manuals.
• Proficiency in basic math and understanding instructions in various formats.
• Operate POS equipment and coach others in its use (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible work schedule including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Physical activities include walking, reaching, talking, sitting, climbing, balancing, stooping, kneeling, crouching, pushing, pulling, lifting up to 60 pounds, and repetitive motions.
• Specific vision abilities required include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.