Store Team Member

Academy Sports + Outdoors; Hiram (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking enthusiastic Store Team Members to enhance customer service and satisfaction. This role involves engaging with customers, assisting them with product navigation, and ensuring a welcoming environment. Ideal candidates will possess a strong customer service orientation and a passion for outdoor activities. With flexible scheduling and a focus on teamwork, this position offers a great opportunity for growth and development in a dynamic retail setting. Join a company that values hard work and commitment to excellence in service!

Qualifications

• High school diploma or GED preferred for all positions.
• Associates or Bachelor's in Criminal Justice preferred for Asset Protection.

Responsibilities

• Ensure fast, friendly service and customer satisfaction.
• Assist customers in navigating product offerings.

Skills

Customer Service Orientation

Problem Solving Skills

Organizational Skills

Bilingual Communication

Basic Math Proficiency

Knowledge of Outdoor Hobbies

POS Equipment Operation

Education

High School Diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are essential to customer service in any Academy store. They are responsible for ensuring fast, friendly service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, possibly bilingual.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organizational skills and attention to detail.
• Ability to read and follow safety and operational documents.
• Proficiency with basic math and applying instructions.
• Operate POS equipment and coach others (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing (Cashier only).
• Passion and knowledge of outdoor hobbies (Outdoor Enthusiast only).
• Must meet legal requirements for firearms transactions (Fishing and Hunting Sales Team Member only).
• Proficiency with basic tools and equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency procedures and situational awareness.

Responsibilities:

Refer to the detailed job description for more information.

Physical Requirements & Attendance:

• Flexible work schedules including nights, weekends, and holidays.
• Ability to hear and see adequately to perform duties.
• Follow company policies and rules.
• Physical ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull, lift up to 60 pounds, and perform repetitive motions.
• Specific vision abilities required include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position available. Equal Employment Opportunity: Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.