Store Team Leader: Growth, Ops & Customer Experience

Loop Neighborhood; Santa Rosa (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fuel discount program

Promotional opportunities

Job summary

West Coast Convenience, the parent company of Loop Neighborhood Market, invites you to join our growing team as a Team Leader in California. In this hands-on role you will drive store performance, mentor a diverse team, and deliver an exceptional customer experience in a fast-paced environment.

You will oversee operations, schedule staff, manage inventory and safety compliance while upholding our values. If you thrive on teamwork and results, apply today.

Qualifications

• High school diploma or equivalent.
• 9-12 months of leadership experience in retail, convenience, or a similar fast-paced environment.
• Strong leadership, communication, problem-solving, and basic math skills.
• Willingness to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Hire, train, coach, and retain a strong team.
• Set expectations, drive accountability, and build a positive team culture.
• Create schedules that support the business and control labor costs.
• Oversee daily operations, cash handling, and store readiness.
• Maintain cleanliness, safety, and equipment functionality.
• Drive sales through merchandising, availability, and service.
• Manage inventory, expenses, and store performance.
• Deliver excellent service and resolve customer issues promptly.
• Follow company policies and safety standards.

Skills

Team leadership

Communication

Problem-solving

Basic math

Retail knowledge

Education

High school diploma or equivalent

Tools

POS systems

Job description

West Coast Convenience, the parent company of Loop Neighborhood Market, invites you to join our growing team as a Team Leader in California. In this hands-on role you will drive store performance, mentor a diverse team, and deliver an exceptional customer experience in a fast-paced environment.

You will oversee operations, schedule staff, manage inventory and safety compliance while upholding our values. If you thrive on teamwork and results, apply today.