Store Team Leader — Drive Sales & Team Growth

Primark

Katy (TX)

On-site

USD 33,000 - 37,000

Full time

7 days ago
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Job summary

Primark in Katy, TX is seeking a Team Leader to drive sales and deliver an outstanding customer experience by coaching a team of Sales Associates and collaborating with the store management to maintain top standards. You will coach daily, assign tasks, monitor stock, pricing and signage, and ensure a welcoming service while upholding safety and operational procedures.

English communication with customers and colleagues is essential, and familiarity with cash registers and POS devices is

Qualifications

  • Experience leading a team in a retail environment.
  • Strong customer service orientation and service recovery skills.
  • Solid organizational and time-management abilities.
  • Ability to think on your feet and solve problems quickly.
  • Clear, effective communication with team and customers.

Responsibilities

  • Lead, motivate, and develop a team of Sales Associates.
  • Collaborate with store management to run daily operations.
  • Maintain high store standards and optimal stock levels.
  • Oversee customer areas and ensure a fast, friendly shopping experience.
  • Coordinate opening/closing and store duties as needed.
  • Address customer feedback professionally and escalate when needed.
  • Provide ongoing coaching and performance feedback to colleagues.

Skills

Team leadership
Customer service
Time management
Problem solving
Communication
Retail technology

Tools

Cash registers
Self-checkouts
Tablets
Handheld POS devices

Job description

Primark in Katy, TX is seeking a Team Leader to drive sales and deliver an outstanding customer experience by coaching a team of Sales Associates and collaborating with the store management to maintain top standards. You will coach daily, assign tasks, monitor stock, pricing and signage, and ensure a welcoming service while upholding safety and operational procedures.

English communication with customers and colleagues is essential, and familiarity with cash registers and POS devices is

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