Store Team Leader — Drive Sales & Team Growth

Primark; Katy (TX); On-site; USD 33,000 - 37,000; Full time

Job summary

Primark in Katy, TX is seeking a Team Leader to drive sales and deliver an outstanding customer experience by coaching a team of Sales Associates and collaborating with the store management to maintain top standards. You will coach daily, assign tasks, monitor stock, pricing and signage, and ensure a welcoming service while upholding safety and operational procedures.

English communication with customers and colleagues is essential, and familiarity with cash registers and POS devices is

Qualifications

• Experience leading a team in a retail environment.
• Strong customer service orientation and service recovery skills.
• Solid organizational and time-management abilities.
• Ability to think on your feet and solve problems quickly.
• Clear, effective communication with team and customers.

Responsibilities

• Lead, motivate, and develop a team of Sales Associates.
• Collaborate with store management to run daily operations.
• Maintain high store standards and optimal stock levels.
• Oversee customer areas and ensure a fast, friendly shopping experience.
• Coordinate opening/closing and store duties as needed.
• Address customer feedback professionally and escalate when needed.
• Provide ongoing coaching and performance feedback to colleagues.

Skills

Team leadership

Customer service

Time management

Problem solving

Communication

Retail technology

Tools

Cash registers

Self-checkouts

Tablets

Handheld POS devices

Job description

Primark in Katy, TX is seeking a Team Leader to drive sales and deliver an outstanding customer experience by coaching a team of Sales Associates and collaborating with the store management to maintain top standards. You will coach daily, assign tasks, monitor stock, pricing and signage, and ensure a welcoming service while upholding safety and operational procedures.

English communication with customers and colleagues is essential, and familiarity with cash registers and POS devices is