Store Team Leader - Drive Sales & Service

Primark; Danbury (CT); On-site; USD 34,000 - 37,000; Full time

Job summary

Primark in Danbury, CT is seeking a Team Leader to drive sales and deliver outstanding customer experiences by leading and developing a team of colleagues. You will work with the management team to run the store daily, maintain standards, and create a high-performing, engaged culture.

You will provide direction, coaching, and real-time feedback to ensure clear expectations and excellent service, while focusing on stock availability, merchandising, and efficient shopping experiences for customers.

Qualifications

• Experience leading a team in a retail environment.
• Proven ability to deliver a high-quality customer experience.
• Strong communication and coaching skills.

Responsibilities

• Lead, motivate, and develop a team of Sales Associates.
• Collaborate with store management to oversee daily operations and standards.
• Provide daily coaching and feedback to ensure excellent service.
• Maintain stock, merchandising, and pricing accuracy to maximize sales.
• Support opening/closing duties and store-wide operational tasks.

Skills

Team leadership

Customer service

Communication

Time management

English proficiency

Job description

Primark in Danbury, CT is seeking a Team Leader to drive sales and deliver outstanding customer experiences by leading and developing a team of colleagues. You will work with the management team to run the store daily, maintain standards, and create a high-performing, engaged culture.

You will provide direction, coaching, and real-time feedback to ensure clear expectations and excellent service, while focusing on stock availability, merchandising, and efficient shopping experiences for customers.