Store Team Leader — Drive Growth & Service

Primark; Burlington (MA); On-site; USD 37,195,000 - 39,950,000; Full time

Job summary

Primark in Burlington, MA is seeking a Team Leader to drive sales and deliver outstanding customer experiences by leading and developing a team of Sales Associates. You will collaborate with store management to run daily operations, maintain high standards, and provide coaching to colleagues.

The role emphasizes strong leadership, effective communication in English, and a focus on stock availability, merchandising, and shop floor presentation within a fast-paced retail environment.

Qualifications

• Strong leadership: lead, motivate and develop a team of Sales Associates.
• Excellent customer service skills with the ability to deliver a great shopping experience.
• Good organizational and time management skills.
• Clear, effective communication in English with customers, colleagues and management.

Responsibilities

• Drive sales and deliver an outstanding customer experience by leading, motivating, and developing your team of colleagues.
• Collaborate with the management team to support the daily running of the store and uphold operational standards.
• Ensure stock, merchandising and pricing are accurate and well displayed.
• Provide daily coaching and in-the-moment feedback to guide performance and development.
• Oversee store operations, including opening, closing, and duty management as needed.

Job description

Primark in Burlington, MA is seeking a Team Leader to drive sales and deliver outstanding customer experiences by leading and developing a team of Sales Associates. You will collaborate with store management to run daily operations, maintain high standards, and provide coaching to colleagues.

The role emphasizes strong leadership, effective communication in English, and a focus on stock availability, merchandising, and shop floor presentation within a fast-paced retail environment.