Retail Team Leader: Coach, Grow & Elevate Customer Experience

Primark; Boston (MA); On-site; USD 37,195 - 39,950; Full time

Benefits offered by this job

Competitive benefits

Robust onboarding period

Work-life balance

Job summary

Primark in Boston is looking for a passionate Team Leader to motivate and coach a team of Sales Associates. This role emphasizes exceptional customer service and requires strong leadership skills to optimize sales and team performance.

The ideal candidate will have excellent interpersonal abilities, a strong service focus, and the capacity to adapt in a fast-paced environment. The pay range for this role is between $27.00 and $29.00, reflecting our commitment to rewarding talent and hard work.

Qualifications

• Must have excellent people skills to lead the team and serve customers.
• Strong service focus with experience in delivering excellent customer experiences.
• Good commercial awareness and understanding of local selling patterns.

Responsibilities

• Motivate and coach your team of Sales Associates for exceptional customer experience.
• Collaborate with the store management team to support daily store operations.
• Manage specific sections, creating displays and allocating daily tasks.
• Assist with recruitment and development of Sales Associates.

Skills

Excellent people skills

Strong service focus

Commercial awareness

Planning and organizational skills

Problem-solving skills

Job description

Primark in Boston is looking for a passionate Team Leader to motivate and coach a team of Sales Associates. This role emphasizes exceptional customer service and requires strong leadership skills to optimize sales and team performance.

The ideal candidate will have excellent interpersonal abilities, a strong service focus, and the capacity to adapt in a fast-paced environment. The pay range for this role is between $27.00 and $29.00, reflecting our commitment to rewarding talent and hard work.