Store Team Leader: Drive Growth & Exceptional Service

Primark; Freehold Township (NJ); On-site; USD 22,000 - 36,000; Full time

Job summary

Primark in Freehold Township, NJ is hiring a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of Sales Associates. You will collaborate with the management team to support daily store operations, uphold high standards, and foster a high-performing, engaged colleague culture.

You’ll provide daily coaching and feedback, ensure accurate pricing, stock, and merchandising, and oversee opening/closing and duties.

Qualifications

• Ability to lead, motivate, and manage a team effectively.
• Strong customer service skills to deliver great shopping experiences.
• Excellent organizational and time-management abilities.
• Clear communication and problem-solving skills.
• Experience with retail technology and POS systems.
• English proficiency for communication with customers and colleagues.

Responsibilities

• Lead, motivate, and develop your team of Sales Associates to drive sales.
• Collaborate with management to run daily store operations and uphold standards.
• Provide daily coaching and in-the-moment feedback to staff on expectations and service quality.
• Oversee pricing, signage, markdowns, stockroom organization, and merchandising execution.
• Coordinate opening/closing duties and day-to-day store operations.
• Address customer issues professionally and escalate when needed.

Skills

Team leadership

Customer service

Time management

Problem solving

Communication

Retail technology

Tools

Cash registers

Self-checkouts

Tablets

POS devices

Job description

Primark in Freehold Township, NJ is hiring a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of Sales Associates. You will collaborate with the management team to support daily store operations, uphold high standards, and foster a high-performing, engaged colleague culture.

You’ll provide daily coaching and feedback, ensure accurate pricing, stock, and merchandising, and oversee opening/closing and duties.