Store Team Leader: Customer Service & Store Ops

Tractor Supply Company; Mount Pleasant (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Tractor Supply Company is seeking a dynamic Team Leader for their Mount Pleasant, MI location. The role emphasizes exceptional customer service and requires retail experience, flexibility in working hours, and the ability to uphold safety standards.

The ideal candidate has experience in retail or farming, supervisory skills, and is capable of lifting merchandise up to 50 pounds. A valid driver's license and a high school diploma or equivalent are preferred for this role.

Qualifications

• Experience in retail and familiar with farming or pet knowledge strongly preferred.
• Must be at least 18 years old and hold a valid driver’s license.
• Ability to read, write, and count accurately.

Responsibilities

• Deliver exceptional customer service following the GURA method.
• Perform merchandising activities and ensure a productive work environment.
• Resolve customer complaints and adhere to loss prevention standards.

Skills

Retail experience/Farming knowledge

Supervisory skills

Basic computer skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Forklift

Baler

Cash register

Job description

Tractor Supply Company is seeking a dynamic Team Leader for their Mount Pleasant, MI location. The role emphasizes exceptional customer service and requires retail experience, flexibility in working hours, and the ability to uphold safety standards.

The ideal candidate has experience in retail or farming, supervisory skills, and is capable of lifting merchandise up to 50 pounds. A valid driver's license and a high school diploma or equivalent are preferred for this role.