Store Team Leader - Customer Experience & Training Pro

Tecovas; Nashville (TN); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Health insurance coverage

Free boots

Employee discounts

Job summary

Tecovas is looking for a Full-Time Assistant Store Manager in Nashville to drive a premium in-store experience. You will develop a high-performing team, manage total store operations, and support product flow while delivering on brand standards and customer service excellence.

Qualifications include 3+ years of retail management, strong leadership, and proven ability to coach and develop staff. Expect competitive compensation, benefits, and growth opportunities within Tecovas’ retail network.

Qualifications

• 3+ years Retail Management experience.
• Exceptional leadership, selling, and customer service skills.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing great talent.
• Experienced in coaching, counseling & conflict resolution.
• Independent, proactive, results-driven work ethic.
• Utmost character, honesty, and transparency.

Responsibilities

• Cultivate an environment of genuine customer connection.
• Demonstrate extraordinary service and act as a brand ambassador reflective of the company values.
• Facilitate an energized pace, positive service environment and team development.
• Deliver high-quality product services with attention to detail (branding, debossing, boot stretching, brim shaping, boot shines).
• Support Store Manager in recruiting, hiring, and retaining top talent.
• Provide real-time feedback, coaching and training to team members.
• Deliver in-person training to all new team members and ensure completion of training paths.
• Coordinate visual merchandising and ensure VM standards are upheld.
• Uphold shipments, transfers and restock standards and enforce loss prevention.

Skills

Retail Leadership

Customer Service

Financial Accountability

Education

High School Diploma

College Degree preferred

Job description

Tecovas is looking for a Full-Time Assistant Store Manager in Nashville to drive a premium in-store experience. You will develop a high-performing team, manage total store operations, and support product flow while delivering on brand standards and customer service excellence.

Qualifications include 3+ years of retail management, strong leadership, and proven ability to coach and develop staff. Expect competitive compensation, benefits, and growth opportunities within Tecovas’ retail network.