Senior Store Leader – Customer Experience & Ops
Tecovas
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Benefits offered by this job
Job summary
Tecovas, based in Austin, TX, seeks a Full-Time Assistant Store Manager to lead a store team in delivering exceptional customer experiences and premium service. You will help recruit, train, and coach staff, manage daily operations, and ensure strong merchandising and loss-prevention practices.
The role emphasizes building a cohesive team, executing brand standards, and driving sales performance in a fast-paced retail environment.
Qualifications
- 3+ years retail management experience.
- Exceptional leadership, selling, and customer service skills.
- Strong merchant skills with a history of delivering financial results.
- Proven track record of hiring and developing great talent.
- Experience coaching, counseling and conflict resolution.
- Utmost character, honesty, and transparency.
Responsibilities
- Support Store Manager in recruiting, hiring, and retaining top talent.
- Assist in creating and maintaining succession plans and a strong team culture.
- Provide coaching and training to team members and escalate issues as needed.
- Deliver in-person training for new hires and coordinate with HQ training teams.
- Maintain store standards in visual merchandising and operations.
- Uphold loss prevention procedures and store policy compliance.
Skills
Education
Job description
Tecovas, based in Austin, TX, seeks a Full-Time Assistant Store Manager to lead a store team in delivering exceptional customer experiences and premium service. You will help recruit, train, and coach staff, manage daily operations, and ensure strong merchandising and loss-prevention practices.
The role emphasizes building a cohesive team, executing brand standards, and driving sales performance in a fast-paced retail environment.
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