Store Team Leader - Customer Experience & Ops

Lids; Livermore (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Career development

Training programs

Early Wage Access options

Job summary

Lids Sports Group is hiring an Assistant Store Manager in Livermore, CA. You will lead store operations, supervise staff, and ensure superior customer service while meeting sales targets. This role emphasizes training, scheduling, and applying brand standards to daily store activities.

The position requires strong leadership, multitasking, and a commitment to delivering a great in-store experience for customers and team members alike. Competitive benefits and opportunities are provided.

Qualifications

• Experience driving sales and KPI targets.
• Strong interpersonal and communication skills.
• Ability to work independently without direct supervision.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead store associates through training programs and goal setting.
• Ensure compliance with Policies & Procedures and brand standards.
• Execute selling strategy to achieve KPIs and sales targets.
• Maintain store appearance and merchandising per guidelines.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids Sports Group is hiring an Assistant Store Manager in Livermore, CA. You will lead store operations, supervise staff, and ensure superior customer service while meeting sales targets. This role emphasizes training, scheduling, and applying brand standards to daily store activities.

The position requires strong leadership, multitasking, and a commitment to delivering a great in-store experience for customers and team members alike. Competitive benefits and opportunities are provided.