Store Team Lead — Training, Operations & On‑Duty

retailexternalfollett; North Dakota; On-site; USD 17,000 - 34,000; Full time

Job summary

Follett Higher Education is seeking a store associate to work closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet customers' needs and drive sales. You will assist team members with store tasks and ensure ongoing training and compliance education.

The role includes acting as leader on duty in the absence of the Store Manager, as well as opening and closing the store and ensuring safety of bookstore property and staff.

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Receive, price, and stock merchandise to meet store needs.
• Assist Team Members with completing the work in the store.
• Ensure training and ongoing compliance education for team members.
• Act as leader on duty in the absence of the Store Manager, and handle opening/closing duties and store safety.

Skills

Customer service

Leadership on duty

Training & coaching

Physical stamina

Basic computer skills

Flexibility schedule

Education

Associate's degree or equivalent preferred

Tools

Microsoft Word

Email (Outlook)

Job description

Follett Higher Education is seeking a store associate to work closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet customers' needs and drive sales. You will assist team members with store tasks and ensure ongoing training and compliance education.

The role includes acting as leader on duty in the absence of the Store Manager, as well as opening and closing the store and ensuring safety of bookstore property and staff.