Store Team Lead — Training, Merchandising & On-Duty Leader

Follett Corporation; Durant (OK); On-site; USD 16,531 - 33,517; Full time

Job summary

Follett Corporation is seeking a Team Lead to work closely with the Department Manager(s) or Store Manager to meet customer needs and drive sales. Responsibilities include assisting team members, ensuring training compliance, and taking charge in the absence of the Store Manager.

The ideal candidate will have 1-3 years of relevant experience, excellent customer service skills, and a willingness to work a flexible schedule, including evenings and weekends.

Qualifications

• 1-3 years of relevant experience.
• Able to lift 25-50 pounds and use equipment correctly.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist Team Members with completing work within the store.
• Respond to customer and team member concerns in the absence of the Store Manager.
• Ensure all team members receive appropriate training and education.

Skills

Customer service

Merchandise handling

Team leadership

Basic computer skills

Education

Associate's Degree or equivalent

Job description

Follett Corporation is seeking a Team Lead to work closely with the Department Manager(s) or Store Manager to meet customer needs and drive sales. Responsibilities include assisting team members, ensuring training compliance, and taking charge in the absence of the Store Manager.

The ideal candidate will have 1-3 years of relevant experience, excellent customer service skills, and a willingness to work a flexible schedule, including evenings and weekends.