Store Team Lead — Flexible Hours & Customer Experience

Crocs; Paramus (NJ); On-site; USD 28,000 - 34,000; Full time

Job summary

Crocs in Paramus, New Jersey is seeking an Assistant Store Manager to lead daily retail operations, deliver outstanding consumer experiences, and coach a sales team.

You will manage inventory, pricing, promotions, and store standards while partnering with the Store Manager to drive sales and KPI performance. The role requires flexibility, 18+, 2-3 years of retail leadership, and a drive to succeed in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• Desire to succeed in a high growth, fast-paced retail environment.
• Proven track record inspiring and empowering teams while driving performance and achieving results.
• Valid driver’s license and acceptable driving record may be required if driving is an essential job function.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards.
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success.

Job description

Crocs in Paramus, New Jersey is seeking an Assistant Store Manager to lead daily retail operations, deliver outstanding consumer experiences, and coach a sales team.

You will manage inventory, pricing, promotions, and store standards while partnering with the Store Manager to drive sales and KPI performance. The role requires flexibility, 18+, 2-3 years of retail leadership, and a drive to succeed in a fast-paced environment.