Store Team Lead: Drive Sales & Customer Experience

Staples, Inc.; Albany (OR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

Career development program

Bonus plan eligible

401(k) with company match

Full medical, dental and vision

Associate discounts

Retailer discounts

Job summary

Staples, Inc. in Albany, OR is seeking Assistant Managers to drive sales, services and customer engagement in the store. You and your team will build relationships, provide total solutions, and guide a positive, inclusive store culture.

This leadership role requires coaching a high-performing team, meeting sales goals, and managing operations daily. Full-time position with benefits and opportunities for career development.

Qualifications

• 2+ years managing a sales team in a retail or services setting.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Ability to engage customers and understand their needs.
• Strong communication, organization, and adaptability to changing priorities.
• Proven ability to drive growth by reviewing results and planning actions.
• Ability to maintain honesty and integrity with customer and business information.

Responsibilities

• Provide strong leadership in community, customer service, sales and team development.
• Develop a high-performing team focused on exceptional store experience and consultative selling.
• Coach and train the team through coaching, training and role-play.
• Attain sales and services goals, profit margins and store operations execution.
• Establish business cadence for sales readiness and daily merchandising direction.
• Assist with delegating operational tasks in partnership with the GM and share store leadership responsibilities.
• Champion Staples initiatives and adapt to changes in responsibilities.

Skills

Team leadership

Customer engagement

Communication

Planning & organization

Conflict management

Coaching

Job description

Staples, Inc. in Albany, OR is seeking Assistant Managers to drive sales, services and customer engagement in the store. You and your team will build relationships, provide total solutions, and guide a positive, inclusive store culture.

This leadership role requires coaching a high-performing team, meeting sales goals, and managing operations daily. Full-time position with benefits and opportunities for career development.