Store Leadership: Drive Sales & Service Excellence

Staples, Inc.; Augusta (ME); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at hundreds of retailers, 3

Job summary

Staples, Inc. in Augusta, ME is seeking an Assistant Manager to drive sales, service and customer engagement in-store.

You and your team will build loyalty by delivering total solutions that meet customers' needs while maintaining a positive, inclusive store culture. As a key leader, you will guide a high-performing team, coach staff, manage daily operations, and achieve sales goals while ensuring a safe, efficient shopping environment.

Qualifications

• 2+ years managing a sales team in retail or services.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Ability to engage with customers and understand their needs.
• Strong communication, organization, planning and adaptability.
• Review results against goals and develop improvement plans.
• Manage conflict in a cooperative manner.
• Physical ability to lift/move 10–50 pounds, climb ladders, stand/walk.

Responsibilities

• Develop a high-performing team through coaching, training, and role playing.
• Attain sales/service goals, profit margin and store operations execution.
• Provide direction for merchandising opportunities and daily operations.
• Assist with delegating operational tasks with the GM.
• Shared responsibility for total store operations and cost control as Floor Leader.
• Champion Staples initiatives and adapt to change.

Skills

Sales team management

Coaching & development

Customer engagement

Communication

Goal-oriented planning

Conflict management

Job description

Staples, Inc. in Augusta, ME is seeking an Assistant Manager to drive sales, service and customer engagement in-store.

You and your team will build loyalty by delivering total solutions that meet customers' needs while maintaining a positive, inclusive store culture. As a key leader, you will guide a high-performing team, coach staff, manage daily operations, and achieve sales goals while ensuring a safe, efficient shopping environment.