Store Team Lead — Customer Service & Training

TXB Market and Food Stores Inc; Bonham (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay Partner

Free uniforms

Free fountain drinks

Job summary

TXB Market and Food Stores Inc in Bonham, TX is seeking a Lead Customer Service Associate to support store management, oversee front-end operations, and ensure an exceptional guest experience. The role covers cash registers, customer service, and general housekeeping while leading and training team members.

The ideal candidate will have customer relationship experience, be reliable, and capable of balancing cash, assisting with price inquiries, and coordinating store tasks.

Qualifications

• Customer relationship experience is required.
• Successful completion of on-the-job training.
• Ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Handle cash, debit, and credit transactions.
• Greets customers and assists with questions and price discrepancies.
• Balance cash drawer at start and end of shift.
• Train and supervise team members; support store management.

Skills

Customer relationship

Training others

Team leadership

Cash handling

Multi-tasking

Communication

Education

On-the-job training completed

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

TXB Market and Food Stores Inc in Bonham, TX is seeking a Lead Customer Service Associate to support store management, oversee front-end operations, and ensure an exceptional guest experience. The role covers cash registers, customer service, and general housekeeping while leading and training team members.

The ideal candidate will have customer relationship experience, be reliable, and capable of balancing cash, assisting with price inquiries, and coordinating store tasks.