Lead Customer Service Associate — Store Operations Lead

TXB Stores; Bonham (TX); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Free work uniforms

Free fountain drinks on shift

Daily Pay Partner

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Critical illness insurance

Résumé du poste

TXB Stores in Bonham, TX is seeking a Lead Customer Service Associate to support store management, lead front-end tasks, and ensure an exceptional guest experience. You will handle cash transactions, assist customers, and help maintain store standards while guiding fellow team members.

The role involves supervising other team members, maintaining accuracy in transactions, and contributing to marketing and customer service efforts in a busy retail environment.

Qualifications

• Customer relationship experience is required.
• Successful completion of on-the-job training.
• Physical requirements include lifting up to 50 pounds and standing long periods.

Responsabilités

• Greet customers and assist with questions or price discrepancies.
• Balance cash register at start and end of shift; process returns and exchanges.
• Provide leadership and train team members; support store management.

Connaissances

Customer relationship

Training mentality

Basic computer skills

Cash handling

Description du poste

TXB Stores in Bonham, TX is seeking a Lead Customer Service Associate to support store management, lead front-end tasks, and ensure an exceptional guest experience. You will handle cash transactions, assist customers, and help maintain store standards while guiding fellow team members.

The role involves supervising other team members, maintaining accuracy in transactions, and contributing to marketing and customer service efforts in a busy retail environment.