Store Team Lead — Customer Service & Ops

O'Reilly Auto Parts; Plainfield (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is looking for an Assistant Store Manager in Plainfield, Connecticut. This role supports the Store Manager in all areas of sales and operations, ensuring team excellence in customer service and store management.

You will supervise team member activities, assist with hiring, and handle store duties including customer returns and financial procedures. The position emphasizes growth opportunities within a supportive work environment.

Qualifications

• Experience in retail management is preferred.
• Ability to provide excellent customer service.
• Skills in coaching and mentoring team members.

Responsibilities

• Support the Store Manager in daily operations.
• Lead the store team in customer service.
• Assist in hiring and training new team members.
• Ensure efficient handling of customer returns.
• Perform all store opening/closing duties.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in Spanish

Education

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts is looking for an Assistant Store Manager in Plainfield, Connecticut. This role supports the Store Manager in all areas of sales and operations, ensuring team excellence in customer service and store management.

You will supervise team member activities, assist with hiring, and handle store duties including customer returns and financial procedures. The position emphasizes growth opportunities within a supportive work environment.