Store Team Lead: Customer Service & Ops

Dollar Tree, Inc.; Grand Rapids (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking an Assistant Store Manager to join our Grand Rapids, MI team to support store operations, customer service and staff development. You will supervise daily activities, help train associates, manage inventory and maintain displays, while upholding policies and delivering friendly service.

You will work in a fast-paced environment, coordinate with leadership, and ensure a safe, welcoming store experience for customers and employees alike.

Qualifications

• Must have high school diploma or equivalent.
• Store management experience in retail/grocery/drug store preferred.
• Able to lift up to 55 lbs and perform physical tasks as needed.
• Strong communication, interpersonal and written skills required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional displays and front-end fixtures.
• Assist in ordering merchandise, processing damaged merchandise, and payroll/schedule records.
• Maintain clean, well-stocked store and organized stockroom.

Skills

Store management experience

Lift up to 55 lbs

Strong communication

Team environment

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager to join our Grand Rapids, MI team to support store operations, customer service and staff development. You will supervise daily activities, help train associates, manage inventory and maintain displays, while upholding policies and delivering friendly service.

You will work in a fast-paced environment, coordinate with leadership, and ensure a safe, welcoming store experience for customers and employees alike.