Store Team Lead: Customer Service & Merchandising

Dollar General Corporation; Delaware (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Dollar General Corporation, a nationwide discount retailer, seeks an Assistant Store Manager to help run day-to-day operations with a customer-first focus. The role involves supervising staff, merchandising, deposits, and cashiering while protecting assets and maximizing profitability.

Responsibilities include staff scheduling, training, safety meetings, planogram execution, and ensuring cash controls. Ideal candidates have a high school diploma and retail supervisory exposure, with strong

Qualifications

• High school diploma or equivalent; 1 year retail experience and 6 months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Communication skills

Problem solving

Organizational skills

Mathematical calculations

Cash handling

Cashier accountability

Education

High school diploma or equivalent

Job description

Dollar General Corporation, a nationwide discount retailer, seeks an Assistant Store Manager to help run day-to-day operations with a customer-first focus. The role involves supervising staff, merchandising, deposits, and cashiering while protecting assets and maximizing profitability.

Responsibilities include staff scheduling, training, safety meetings, planogram execution, and ensuring cash controls. Ideal candidates have a high school diploma and retail supervisory exposure, with strong