Store Team Lead: Customer Experience & Ops

Dollar General Corporation; Sigourney (IA); On-site; USD 42,000 - 58,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to maintain a clean, organized store and customer-first focus, under the Store Manager’s direction. You will supervise staff, manage merchandise, handle deposits, and support profitability while safeguarding assets.

Responsibilities include staff scheduling, training, safety meetings, planogram adherence, and financial controls. Prior retail supervisory experience is preferred.

Qualifications

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations and cashiering tasks.
• Knowledge of cash handling policies and deposits.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal communication

Written & verbal communication

Problem solving

Organization & detail orientation

Reading & interpreting documents

Mathematical calculations

Cash handling & register

Cashier & deposits

Vehicle for bank trips

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking an Assistant Store Manager to maintain a clean, organized store and customer-first focus, under the Store Manager’s direction. You will supervise staff, manage merchandise, handle deposits, and support profitability while safeguarding assets.

Responsibilities include staff scheduling, training, safety meetings, planogram adherence, and financial controls. Prior retail supervisory experience is preferred.