Store Team Lead: Customer Experience & Ops

SmartRecruiters, Inc.; Herndon (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Team Washington, Inc. seeks a Store Assistant Manager to assist in daily oversight, coordination, and execution of sales, costs, and customer service objectives in a Domino’s Pizza franchise. You will supervise staff, ensure brand standards, and support opening/closing procedures while maintaining a positive work environment.

The role emphasizes hands-on leadership, food service quality, cash handling, and staff development to deliver excellent customer experiences and meet company goals.

Qualifications

• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills for interactions with management and customers.
• Strong multi-tasking ability in a dynamic, fast-paced environment.
• Ability to lead the team on duty and ensure smooth operations.

Responsibilities

• Oversee store operations in absence of the General Manager.
• Ensure customers feel welcome and staff are courteous and service-oriented.
• Supervise food preparation and adherence to brand standards.
• Assist in opening, closing, and preparation lists.
• Manage labor by scheduling and controlling labor costs.
• Maintain cleanliness, sanitation, and appearance of the facility.
• Handle cash and reconciliation procedures.
• Support store objectives in sales and service with training.

Skills

Customer service

Communication

Team leadership

Multi-tasking

Cash handling

Scheduling

Job description

Team Washington, Inc. seeks a Store Assistant Manager to assist in daily oversight, coordination, and execution of sales, costs, and customer service objectives in a Domino’s Pizza franchise. You will supervise staff, ensure brand standards, and support opening/closing procedures while maintaining a positive work environment.

The role emphasizes hands-on leadership, food service quality, cash handling, and staff development to deliver excellent customer experiences and meet company goals.