Store Team Lead - Customer Experience & Operations

dollartree; Portsmouth (VA); Vor Ort; USD 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program

Retirement plans

Educational Assistance

Zusammenfassung

Dollar Tree is seeking an Assistant Store Manager in Portsmouth, VA to support store operations, customer service and team development. Duties include aiding daily store activities, assisting customers, organizing merchandise, and maintaining cleanliness and safety standards.

The role requires strong communication and organizational skills, ability to lift up to 55 lbs, and experience in a fast-paced team environment.

Qualifikationen

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.

Aufgaben

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Ensure cleanliness and restocking of bathrooms, floors, and trash; keep areas neat and presentable.

Kenntnisse

Customer service

Communication

Team leadership

Physical stamina

Ausbildung

High school diploma

Jobbeschreibung

Dollar Tree is seeking an Assistant Store Manager in Portsmouth, VA to support store operations, customer service and team development. Duties include aiding daily store activities, assisting customers, organizing merchandise, and maintaining cleanliness and safety standards.

The role requires strong communication and organizational skills, ability to lift up to 55 lbs, and experience in a fast-paced team environment.