Store Team Lead: Customer Experience & Growth

Socket.dev; Traverse City (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Merchandise discounts

Professional development

Philanthropy partnerships

Job summary

Chico's in Traverse City, MI is seeking an Assistant Manager to support the Store Manager in leading the team and creating a seamless customer experience. This role focuses on building community connections, coaching associates, and delivering personalized service that reflects our hospitality-driven culture.

The position involves owning to drive store financial goals, managing inventory, and maintaining a visually inspiring store that aligns with brand standards.

Qualifications

• 3 years of retail management experience preferred.
• Excellent communication and interpersonal skills.
• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Ensure safe and efficient store operations including inventory management and daily replenishment.

Skills

Retail management

Leadership

Communication

Customer service

Job description

Chico's in Traverse City, MI is seeking an Assistant Manager to support the Store Manager in leading the team and creating a seamless customer experience. This role focuses on building community connections, coaching associates, and delivering personalized service that reflects our hospitality-driven culture.

The position involves owning to drive store financial goals, managing inventory, and maintaining a visually inspiring store that aligns with brand standards.