Store Team Lead

JBS USA; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading company as a Team Leader, where you'll oversee daily operations, train staff, and ensure exceptional customer service. You'll foster collaboration and implement strategies to enhance productivity while enjoying a range of benefits including 401k and paid time off.

Benefits

401k

Higher education programs

Paid time off

Monthly bonuses

Store allowances

Qualifications

• Retail supervisory experience is a plus.
• Ability to multi-task and remain flexible.

Responsibilities

• Oversee daily operations and delegate tasks.
• Conduct onboarding and training for new hires.
• Monitor inventory levels and communicate stock status.

Skills

Training

Salesmanship

Leadership

Education

High school diploma or GED

Tools

SAP

Order Management Systems

Microsoft Office

Job description

When becoming a Team Leader at Wild Fork, you will support store leadership by overseeing daily operations, delegating tasks, monitoring team performance, and ensuring store objectives are met. As leadership support, you will foster collaboration within the team and bring innovative strategies to increase productivity.

By thinking like customers and acting like owners, you will also provide a Personal Chef experience to all guests and train sales leaders to do the same. We believe in enjoying every step of your journey. If you have the Passion and Hunger for growth, come nourish your career at Wild Fork and be part of our growing family!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Competencies: Training, Salesmanship, and Leadership

Essential Tasks and Responsibilities:

1. Brand Experience - Delivering best-in-class customer service.
   • Provide a Wild Fork Personal Chef shopping experience to all customers and ensure team members are knowledgeable and confident in delivering excellent service.
   • Become a subject matter expert in all product categories, sharing knowledge with team members.
   • Take ownership and exemplify as a Brand Ambassador, demonstrating passion for people and customers.
   • Handle customer complaints with determination, collaborating with Customer Service and QA as per SOPs.
   • Ensure employees adhere to company policies and guidelines.
2. Leading People - Training and developing colleagues with sincerity.
   • Conduct onboarding and on-the-job training for new hires, including online learning and product knowledge.
   • Coordinate with SSL for shadowing and training schedules.
   • Lead ongoing training programs, promoting participation in initiatives like Chew on This, Wild Chef, etc.
   • Attend marketing and product training calls, working with SSL to inform staff about campaigns and new products.
   • Evaluate employee performance and identify training needs.
   • Supervise and motivate Sales Leaders with humility.
3. Operational Excellence - Ownership, focus on details, and results.
   • Assist SSL with local marketing strategies to attract customers.
   • Understand company goals, KPIs, and store performance, tracking progress regularly.
   • Support SSL in their absence, monitoring sales, KPIs, inventory, and operational tasks.
   • Monitor inventory levels and communicate stock status to the team and customers.
   • Perform other duties as assigned.

Physical Demands and Work Environment:

• Physically able to exert up to 50 pounds of force.
• Occasional exposure to extreme temperatures, such as walk-in freezers.
• Stand/walk for 8-10 hours, moving within the store as needed.
• Benefits include 401k, higher education programs, paid time off, monthly bonuses, and store allowances.

Qualifications:

• Enjoy engaging with customers and team members.
• Ability to multi-task and remain flexible.
• Availability for flexible hours, including mornings, evenings, weekends, and holidays.
• Work with integrity, respect opinions, and collaborate on new ideas.
• Proficiency in SAP, Order Management Systems, and Microsoft Office.
• High school diploma or GED preferred; retail supervisory experience is a plus.

EOE/Vets/Disability

About the company

JBS USA is a leading processor of beef, pork, and prepared foods in the U.S., Canada, and Australia. We process, prepare, and deliver a wide range of meat products globally. JBS USA is also a majority shareholder of Pilgrim's Pride and owner of Moy Park, a major poultry and prepared foods company in Europe.