Store Team Lead

Academy Sports + Outdoors; Lutz (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht Team Leads, die eine Schlüsselrolle bei der Umsetzung von Projekten spielen. Diese Position erfordert eine Leidenschaft für den Kundenservice und die Fähigkeit, Teammitglieder zu führen. Die Team Leads tragen zur Kundenzufriedenheit und Rentabilität des Unternehmens bei, indem sie operative Exzellenz fördern. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten verfügen und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, in einem Unternehmen zu wachsen, das Wert auf Engagement und Entwicklung legt.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Erfahrung in der Unterstützung von Menschen und Prozessen zur Steigerung der operativen Exzellenz.

Responsibilities

• Leiten von Projekten und Initiativen zur Steigerung der Kundenzufriedenheit.
• Verantwortung für die Erreichung von Verkaufszielen und Store Profitabilität.

Skills

Kundenservicefähigkeiten

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Kenntnisse in Inventarsoftware

Microsoft Office Kenntnisse

Education

High School Diploma oder GED

Tools

Inventarsoftware

Order Processing Systeme

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Qualifications:

Education:

• High school diploma or GED preferred.

Work Experience:

• At least two years of relevant work experience required.
• Supporting people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must qualify for and maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem-solving and communication abilities.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense to carry out written, oral, or diagram instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Please refer to the specific job description for detailed responsibilities.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adhere to work hours, policies, and professional conduct rules.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Sitting, climbing, balancing, and lifting 41-60 pounds occasionally.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.