Store Team Lead

Academy Sports + Outdoors; Saint Peters (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen im Sport- und Outdoor-Bereich sucht einen Teamleiter, der die Durchführung von Projekten zur Verbesserung der Kundenzufriedenheit und Rentabilität leitet. In dieser spannenden Rolle werden Sie die Teammitglieder unterstützen und anleiten, um operative Exzellenz zu erreichen und Verkaufsziele zu erfüllen. Die Position erfordert hervorragende Kommunikations- und Problemlösungsfähigkeiten sowie Erfahrung in der Nutzung von Bestandssoftware und Microsoft Office. Wenn Sie eine Leidenschaft für Sport und Outdoor-Aktivitäten haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Erfahrung in der Unterstützung von Menschen und Prozessen zur Steigerung der Betriebseffizienz.

Responsibilities

• Leitung von Projekten zur Verbesserung der Kundenzufriedenheit und Rentabilität.
• Einhaltung der Anforderungen für Waffentransaktionen, wo zutreffend.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Berichterstattung

Microsoft Office

Bestandssoftware

Education

High School Diploma oder GED

Tools

Bestandssoftware

Microsoft Office

Job description

Work at a company that values hard work, commitment, and growth

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoor activities. As a Team Lead, you will drive the execution of projects and initiatives, leading team members to impact customer satisfaction, store profitability, and support our purpose.

Job Description:

Click the link(s) below for full job descriptions of each position:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Minimum Requirements:

• High school diploma or GED preferred.
• At least two years of relevant work experience.
• Support of people and processes to drive operational excellence and meet sales targets.
• Compliance with federal and state requirements for firearms transactions, where applicable.
• Qualification to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem-solving and communication abilities.
• Ability to read, interpret, and follow safety rules, instructions, plan-o-grams, and manuals.
• Proficiency in preparing reports and correspondence.
• Ability to understand and follow written, oral, or diagrammatic instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Refer to detailed job descriptions for specific responsibilities.

Additional Requirements (excluding Lead Cashier):

• Compliance with firearms transaction requirements, if applicable.
• Qualification for FOID card, if applicable.
• Completion of Firearms Sales Certification Training, if applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adherence to work hours, policies, and professional conduct.
• Ability to stand, walk, reach, handle, and lift up to 20 pounds constantly; 21-40 pounds frequently; 41-60 pounds occasionally.

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or other protected categories.