Store Team Lead

Academy Sports and Outdoors; Houston (TX); On-site; USD 32,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen sucht Team Leads, die eine Schlüsselrolle bei der Umsetzung von Projekten und Initiativen spielen. In dieser spannenden Position haben Sie die Möglichkeit, das Kundenerlebnis zu verbessern und zur Rentabilität des Unternehmens beizutragen. Wenn Sie über hervorragende Kommunikationsfähigkeiten und eine Leidenschaft für den Kundenservice verfügen, könnte diese Rolle perfekt für Sie sein. Werden Sie Teil eines Teams, das sich für Wachstum und Engagement einsetzt und in einem dynamischen Umfeld arbeitet.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Erfahrung in der Unterstützung von Menschen und Prozessen zur Erreichung von Verkaufszielen.

Responsibilities

• Leitung der Ausführung von Projekten und Initiativen.
• Beeinflussung der Kundenzufriedenheit und Rentabilität des Geschäfts.

Skills

Kundenservice

Problemlösung

Kommunikationsfähigkeiten

Berichterstellung

Bestandssoftware

Microsoft Office

Education

High School Diploma oder GED

Tools

Bestandssoftware

Microsoft Office Produkte

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy’s purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Minimum Qualifications:

Education:

• High school diploma or GED preferred.

Work Experience:

• At least two years of relevant work experience required.
• Experience supporting people and processes to drive operational excellence and meet sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, if applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service, problem-solving, and communication skills.
• Ability to read, interpret, and follow safety rules, instructions, plan-o-grams, and manuals.
• Proficiency in preparing reports and correspondence.
• Ability to understand and follow instructions in written, oral, or diagram form.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Please refer to the detailed job description for specific responsibilities.

Additional Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, if applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, if applicable.

Physical Requirements & Attendance:

• Adequate hearing and vision to perform job duties.
• Adherence to work hours, policies, procedures, and professional conduct.
• Constantly stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds.
• Frequently stoop, crouch, grasp, push, pull, talk, hear, and lift 21-40 pounds.
• Occasionally sit, climb, balance, and lift 41-60 pounds.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer that does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.

With over 80 years of experience and more than 22,000 team members, we pride ourselves on creating a workplace that values hard work, commitment, and growth.