Store Team Lead

Academy Sports + Outdoors; Cypress (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that values hard work and growth! As a Team Lead, you will play a crucial role in enhancing customer satisfaction and driving store profitability. This full-time position offers an exciting opportunity to lead a team, manage projects, and ensure operational excellence. If you have a passion for sports and the outdoors, and possess strong customer service skills, this role is perfect for you. Be part of a dynamic environment where your contributions will make a significant impact!

Qualifications

• At least two years of relevant work experience required.
• Ability to read and interpret safety rules and instructions.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Orientation

Problem Solving

Communication Skills

Inventory Software Knowledge

Microsoft Office (Word, Excel)

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office Suite

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors activities. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and support Academy's purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experience:

• At least two years of relevant work experience required.
• In-direct support of people and processes to drive operational excellence and meet sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must meet requirements to qualify for/maintain FOID card (Illinois only).

Skills:

• Excellent customer service orientation; effective problem solver and communicator with customers and team members.
• Ability to read, interpret, and follow documents such as safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Working knowledge of inventory software, order processing systems, and Microsoft Office (Word, Excel).

Responsibilities:

Please see the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Must meet federal and state requirements for firearms transactions, where applicable.
• Must qualify for/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Acceptable hearing and vision to perform job duties.
• Adherence to company work hours, policies, procedures, and professional behavior rules.
• Constantly stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds.
• Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear, and lift 21-40 pounds.
• Occasionally sit, climb, balance, and lift 41-60 pounds.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.