Store Team Leader

CVS Health; Los Angeles (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

CVS Health is seeking a Store Team Leader in Los Angeles to lead retail operations and ensure service excellence. Responsibilities include managing staff, improving store performance, and maintaining compliance with standards. This role requires strong leadership and communication skills, with a focus on team development and operational success.

Benefits

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings

Tuition assistance

Qualifications

• 1-3 years of prior relevant work experience.
• Ability to lift and exert up to 50 lbs.

Responsibilities

• Cultivate and maintain a healthy talent pipeline.
• Ensure appropriate staffing to operate store successfully.
• Maintain a safe and high-quality working environment.

Skills

Leadership

Coaching

Communication

Education

High school diploma or GED

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

At CVS Health, we are focused on transforming health care for our customers, and on making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart, every day. Our retail Store Team Leaders play a critical role in building and leading teams to consistently deliver on our brand promise.

As a CVS Health Store Team Leader (STL), you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence. The STL will achieve success through managing, inspiring and coaching their direct reports, consisting of Front Store (FS) crew and FS management positions. The STL will lead the store team through effective communication, consistent application of SOPs and best practices, provisioning of appropriate support to all departments, and scheduling to the needs of the business. A model for all, the STL will demonstrate CVS Health’s Heart At Work behaviors, HelpingWithHeart Actions, and will lead their team to do the same.

Primary Roles And Responsibilities

To successfully operate their retail location, the Store Team Leader is specifically responsible to:

• Cultivate and maintain a healthy talent pipeline, including oversight of front store and cross-trained colleague performance and development, contributing to career progression, involving hiring, training, performance management, and where required, termination of employment
• Ensure appropriate staffing to operate store successfully by scheduling to demand, consistently creating and publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending
• Improve store performance measures (sales, service, loyalty, shrink, compliance, etc.) by coaching colleagues and working within the #OneTeam dynamic to identify and address barriers to operation
• Maintain a safe and high-quality working environment that complies with all regulatory and company standards
• Oversee timely and quality training of front store and cross-trained colleagues
• Conduct regular check-ins with all direct reports to track business goals and maintain team engagement
• Maintain a strong working relationship with Rx DL, Pharmacy Manager, pharmacy team and any other in-store teams (e.g., Minute Clinic, etc.) to foster a #OneTeam mentality and support a holistic total store staffing pipeline
• Partner with FS DL to establish store priorities, implement new initiatives, and engage all colleagues
• Act as an ambassador for CVS Health through professional behaviors and positive engagement within the community
  
  

Education

• High school diploma or general equivalent education (GED)
  
  

Required Qualifications

• Must be 18 years of age
• Completion of all required training for current role within required timeframe
• High school diploma or general equivalent development (GED)
• 1-3 years of prior relevant work experience
• Work flexible schedules including early morning and evening shifts according to store needs and operating hours; two closing shifts per week and four weekend shifts per month are required at a minimum
• Examples:
• Store Manager is scheduled consistently four Saturday OR Sunday shifts each month equating to working a total of four weekend shifts per month
• Store Manager is scheduled a Saturday and Sunday shift in the same weekend, with two weekends on per month equating to working a total of four weekend shifts per month
• Lift and exert up to 50 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move
  

objects to and from, including overhead lifting

• Ability to stand and walk for an extended amount of time
  
  

Preferred Qualifications

• Pharmacy Technician Licensure
• Bachelor’s degree
  
  

Anticipated Weekly Hours

47.5

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$30.28 - $50.48

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
  
  

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 08/15/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care

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