Store Team Lead

Academy Sports + Outdoors; Bossier City (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Team Lead to enhance customer satisfaction and drive store profitability. This full-time position involves leading team members and executing key projects that align with the company’s mission to promote sports and outdoor activities. The ideal candidate will possess strong customer service and problem-solving skills, along with a commitment to operational excellence. Join a workplace that values growth and teamwork, and make a positive impact in the community while enjoying a fulfilling career.

Qualifications

• Minimum two years of relevant experience in retail or logistics.
• Ability to comply with federal and state firearm regulations.

Responsibilities

• Drive execution of projects and lead team members to enhance customer satisfaction.
• Support operational excellence and sales targets through effective team leadership.

Skills

Customer Service

Problem-Solving

Communication Skills

Inventory Software

Microsoft Office

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Join Our Team at Academy Sports + Outdoors

We pride ourselves on creating a workplace environment that values hard work, commitment, and growth.

Our Purpose is to make it easier for everyone to enjoy more sports and outdoors. As a Team Lead, you will drive the execution of projects and initiatives while leading team members. Your work will impact customer satisfaction, store profitability, and support our Purpose.

Job Positions:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Qualifications:

Education

• High school diploma or GED preferred.

Work Experience

• Minimum two years of relevant experience.
• Support of people and processes to achieve operational excellence and sales targets.
• Compliance with federal and state requirements for firearm transactions, where applicable.
• Eligibility to obtain/maintain FOID card (Illinois only).

Skills

• Excellent customer service, problem-solving, and communication skills.
• Ability to read and follow safety rules, operating instructions, and manuals.
• Proficiency in preparing reports and correspondence.
• Ability to understand and execute written, oral, or diagrammed instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office.

Responsibilities:

Refer to the detailed job descriptions linked above for specific responsibilities.

Additional Requirements (excluding Lead Cashier):

• Compliance with firearm transaction regulations, where applicable.
• Requirement to qualify for and maintain FOID card (Illinois only).
• Completion of Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adherence to work hours, policies, procedures, and professional conduct.
• Ability to stand, walk, reach, handle, and lift up to 20 pounds constantly.
• Frequent stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds.
• Occasional sitting, climbing, balancing, and lifting 41-60 pounds.

Full-time position.

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.