Store Team Captain & Coach — Equity & Athlete Experience

DICK'S Sporting Goods; Leominster (MA); On-site; USD 50,000 - 64,000; Full time

Job summary

DICK'S Sporting Goods in Leominster, MA is seeking a store-based role focused on delivering outstanding customer experiences and maintaining visual merchandising standards. You will help lead payroll, scheduling, and day-to-day operations to support business priorities while ensuring a welcoming store environment for athletes of all abilities.

The role emphasizes coachability, accountability, collaboration, and trust, with opportunities to develop leadership skills and contribute to a

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing clear, accurate product information and maintaining merchandising standards.
• Assist in developing 30-60-90 day plans to support department priorities and staffing needs.
• Lead scheduling and workload planning to maximize efficiency while meeting payroll and financial goals.
• Build and lead a strong team, provide coaching, and ensure compliance with policies and procedures.
• Enforce safety, loss prevention, and standard operating procedures.

Skills

Customer service

Team leadership

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Leominster, MA is seeking a store-based role focused on delivering outstanding customer experiences and maintaining visual merchandising standards. You will help lead payroll, scheduling, and day-to-day operations to support business priorities while ensuring a welcoming store environment for athletes of all abilities.

The role emphasizes coachability, accountability, collaboration, and trust, with opportunities to develop leadership skills and contribute to a