Store Support

The Home Depot; Moreno Valley (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot in Moreno Valley, CA is seeking associates to support store operations with a focus on customer order fulfillment and service. This role often involves assisting customers in the store or on the lot and performing administrative tasks to keep operations running smoothly.

Ideal candidates are detail oriented, reliable, and able to work with minimal supervision while collaborating with teammates.

Responsibilities

• Non-sales duties including order fulfillment, customer assistance, and basic administrative tasks.

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.